Last updated: 2 September 2026
LINE2LIFE (“LINE2LIFE”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, submit an enquiry, share a drawing with us, or otherwise interact with LINE2LIFE.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), applicable Greek data protection legislation and other applicable privacy and electronic communications laws.
1. Who We Are
The data controller responsible for your personal data is:
LINE2LIFE
VOULIAGMENI
ATHENS, GREECE
Email: contact@line2life.org
If you have any questions about this Privacy Policy or how your personal data is processed, you can contact us using the details above.
2. Personal Data We Collect
Depending on how you interact with LINE2LIFE, we may collect:
- Name and surname
- Email address
- Telephone number, where provided
- Information contained in your enquiry or message
- Information relating to a school, organization or collaboration
- Information necessary to provide our services
- Any other information you voluntarily provide to us
Drawings and Files
If you contact us about a LINE2LIFE creation, you may provide a photograph, scan or digital file of an original child’s drawing.
A drawing may contain personal information, such as a child’s name if it appears in the artwork. We process such material only as necessary for the relevant LINE2LIFE service or enquiry.
Please avoid including unnecessary personal information in drawings or files submitted to us.
Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration and the technologies used. This may include:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Technical information relating to website usage
3. How We Use Personal Data
We may use personal data to:
- Respond to enquiries and requests
- Communicate with you regarding a LINE2LIFE creation
- Review drawings submitted to us
- Provide and manage our services
- Communicate with families, schools, organizations and partners
- Manage our customer and business relationships
- Maintain and improve our website and services
- Protect the security of our website and systems
- Comply with legal obligations
- Establish, exercise or defend legal claims where necessary
We will not use personal data for purposes incompatible with those for which it was collected without providing appropriate information and, where required, obtaining your consent.
4. Legal Bases for Processing
Depending on the circumstances, we process personal data on the following legal bases:
Performance of a Contract
Where processing is necessary to provide a service you have requested or to take steps at your request before entering into a contract.
Legitimate Interests
Where processing is necessary for our legitimate interests, such as responding to enquiries, improving our services, maintaining website security or managing our business, provided that these interests do not override your rights and freedoms.
Consent
Where you have given your consent, such as for certain optional cookies, analytics or marketing communications where consent is required.
You may withdraw your consent at any time.
Legal Obligation
Where processing is necessary to comply with a legal obligation.
5. Children’s Data
LINE2LIFE is centered around children’s creativity and original artwork. Our website and services are primarily intended for parents, guardians, educators, schools and other adults.
We do not intentionally request children to provide personal data directly through our website.
Where a parent, guardian, teacher or other authorized adult submits a child’s drawing to LINE2LIFE, they should ensure that they have the appropriate authority to provide the drawing and any personal information contained within it.
Where a drawing contains personal information relating to a child, we process that information only as necessary for the relevant service or enquiry and in accordance with applicable data protection law.
If you believe that a child has provided personal data to us directly without appropriate authorization, please contact us so that we can review the matter and take appropriate action.
6. Sharing Personal Data
We do not sell or rent your personal data.
We may share personal data with trusted service providers where necessary to operate our website, communicate with you, provide our services, maintain our systems or comply with legal obligations.
These providers may include:
- Website hosting and infrastructure providers
- Email and communication providers
- IT and technical service providers
- Professional advisers
- Analytics providers, where applicable
- Other service providers necessary for the operation of LINE2LIFE
Where third parties process personal data on our behalf, we take appropriate contractual and organizational measures to protect that data.
We may also disclose personal data where required by law, court order or a competent public authority, or where necessary to establish, exercise or defend legal claims.
7. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (“EEA”).
Where personal data is transferred outside the EEA, we will ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.
The retention period depends on the type of information and the purpose for which it is processed.
When personal data is no longer required, we will securely delete or anonymize it unless we are legally required or otherwise permitted to retain it for a longer period.
9. Security
We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or unauthorized access.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
10. Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies, including analytics or similar technologies, may require your consent depending on their purpose and applicable law.
Where consent is required, optional cookies will not be activated until you provide your consent.
For more information, please see our Cookies Policy.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete personal data
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
You also have the right to lodge a complaint with the competent data protection supervisory authority.
In Greece, the competent authority is the Hellenic Data Protection Authority (HDPA).
You can exercise your rights by contacting us using the details provided above.
We may request information necessary to verify your identity before responding to a request.
12. Direct Marketing
Where permitted by applicable law, we may contact you regarding LINE2LIFE, our services, projects or collaborations.
Where consent is required, we will obtain your consent before sending marketing communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
13. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
14. Automated Decision-Making
We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on you.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements or data processing practices.
The “Last updated” date at the beginning of this Policy will indicate when it was most recently updated.
16. Contact
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal data is processed, please contact:LINE2LIFE
VOULIAGMENI
ATHENS, GREECE
Email: contact@line2life.org
